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Frequently Asked Questions

Questions & Answers

Where do your products come from?

Where do you ship to?

How long does shipping take?

Can I get expedited shipping?

How are items shipped?

How much does shipping cost?

How can I track my order?

What forms of payment do you accept?

Do you accepts returns and give refunds?

How do I place an order?

Will I be charged sales tax?

Can I change or cancel my order?

If my order is shipped in multiple packages, will I have to pay extra shipping?

What do I do if my order arrives damaged?

How can I find out about your next promo, discounts or special offers?

How do you store and use the personal information I give to you?

How should I care for my jewelry?

What should I do if I do not receive an e-mail confirmation of my order?

How can I contact you if I have more questions?