Most of our products come from suppliers located in the United States. Sometimes we offer specialty items from overseas. Many of our Wolf Jewelry items come from Asia.
Orders are processed immediately and are fulfilled within 7 business days. Our carriers try to deliver within 10 business days after that but given current world events, shipping times may vary. If you have ordered a specialty item from overseas, it can take up to 20 business days to arrive.
Please note that while we do our best to provide you with the most accurate time estimates, our estimates are not guarantees.
You can select your preferred payment method at checkout. We accept secure payments via Credit Cards and Debit Cards. We also accept select crypto currency payments. Note that additional exchange fees may apply if your currency is other than US dollars.
Your satisfaction is important to us. We have a product-based Refund Policy.
14-Day Returns for Jewelry for any reason
14-Day Returns for damaged or defective mugs or apparel
14-Day Returns for mugs or apparel that were misprinted or sent in error
Unfortunately, since our apparel and mugs are specialized made-to-order items, we cannot accept returns because you changed or mind or ordered the wrong size. Please review our size charts carefully.
Please review our Refund Policy for the process and exceptions before starting a return.
Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order, do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select your payment method.
Orders are processed very quickly so it will be challenging to change or cancel an order. Please contact us by using the "Contact Us" form in the main menu of our website. We will see what we can do. Please put "Cancel Order" or "Change Order" in the subject line of your e-mail.
Sometimes we have to send multiple packages to fulfill one order. You will not have to pay anything extra. Any shipping costs will be those charged at the time of purchase when you checked out.
Contact us using the phone number or Contact Us form at the top of our website. We will do what we can to rectify the situation. Your satisfaction is very important to us.
You can subscribe to our newsletter to receive notification of offers, discounts, special promotions, new arrivals and other exciting things happening in our store! We hope you sign up so we can stay in touch!
Please consult our Privacy Policy (linked at the bottom of our website) to find out how we use and store your personal information. If you have any questions, you are welcome to contact us by phone, by using the Contact Us link in our main menu, or by clicking the "Send us an email" link at the bottom of our website. Please put "Privacy" in the subject line of your e-mail.
Jewelry should always be stored in a jewelry box to prevent damage. You should remove jewelry when engaging in activities that could damage it such as exercise, gardening, swimming, doing renovations or construction.
Please check your spam folder and add us to your Contact List to ensure you receive our e-mails. If the confirmation is not in your spam folder, please contact us using our phone number, by clicking the Contact Us link in the main menu of our website, or by clicking "Send us an email" at the top right of our website.
You are welcome to phone us or email us by clicking the Contact Us link in the header of our website or the "Send us an email" link at the bottom of our website. We are here to help you in any way we can.
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