Orders are processed immediately and are fulfilled within 7 business days. Our carriers try to deliver within 10 business days after that but given current world events, shipping times may vary. If you have ordered a specialty item from overseas, it can take up to 20 business days to arrive.
Please note that while we do our best to provide you with the most accurate time estimates, our estimates are not guarantees.
You can select your preferred payment method at checkout. We accept secure payments via Credit Cards and Debit Cards. Note that additional exchange fees may apply if your currency is other than US dollars.
Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order, do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select your payment method.
Orders are processed very quickly so it will be challenging to change or cancel an order. Please contact us by clicking "Send us an email" at the top right of our website or by using the "Contact Us" form in our main menu. We will see what we can do. Please put "Cancel Order" or "Change Order" in the subject line of your e-mail.
Contact us using the phone number or email link at the top of our website or you can us the Contact Us form from the main menu of our website. We will do what we can to rectify the situation. Your satisfaction is very important to us.
You can subscribe to our newsletter to receive notification of offers, discounts, special promotions, new arrivals and other exciting things happening in our store! We hope you sign up so we can stay in touch!
Jewelry should always be stored in a jewelry box to prevent damage. You should remove jewelry when engaging in activities that could damage it such as exercise, gardening, swimming, doing renovations or construction.
Please check your spam folder and add us to your Contact List to ensure you receive our e-mails. If the confirmation is not in your spam folder, please contact us using our phone number, by clicking "Send us an email" at the top right of our website, or by clicking the Contact Us link in the menu of our website.
You are welcome to phone us, email us by clicking the email link in the header of our website, or by using the Contact Us link from the main menu of our website. We are here to help you in any way we can.